Good home/school communications are essential. Our goal is to have excellent communication procedures in school. The main ways the school communicates with parents/carers is through email via our Arbor system.
Communication Stages (via the School Office)
Detailed below is how an enquiry will be dealt with. If not resolved see next step.
Step 1 : Contact the Class Teacher/SEND Lead Teachers/Karen Finnegan;
Step 2 : Contact the Senior Leaders of Learning / Assistant Head Teacher/ Inclusion Leader;
Step 3 : Contact the Head of School;
Step 4 : Contact the Executive Head Teacher.
Safeguarding
In the case of a safeguarding concern, you should speak to The Designated Safeguarding Lead, Mrs Claire Cook or the Deputy Safeguarding Leads, Ms Helen Lockey or Mrs Liz Davies. The Designated Safeguarding governors are Emily Boswell and Polly Davies.
Marketing
In addition to the school communications listed above, there is also the opportunity for you to opt into Buzzfeed (our marketing newsletter) and HPPA marketing. This will ensure you are kept informed of any HPPA events i.e. fireworks night, disco evenings etc.
The telephone number/e-mail details for communications will be taken from the ‘parent/carer 1’ information given on the new pupil information form. Please ensure this information is correct and always advise us of any changes immediately. You are more than welcome to add a second e-mail and mobile number to receive messages.
Please contact the school office via e-mail on: office.hisn@hpp.school if you have any queries regarding school communications.